Privacy Policy
Dorchester Canopies Inc. takes your privacy seriously. This policy explains what personal information we collect, how we use it, and your choices regarding that information. It applies to data collected through our website (dorchestercanopies.com) as well as offline interactions such as phone inquiries or in-person visits, unless otherwise noted.
This policy does not extend to other websites we may link to, companies we do not own or control, or people we do not employ or manage. We invite you to contact us with any questions.
Contact Information
Dorchester Canopies Inc., a division of Dorchester Awning, LLC
35 East Main Street, Middleboro, MA 02346
Email: info@dorchestercanopies.com
Phone: (617) 825-0505
Website: dorchestercanopies.com
Information We Collect
When you visit our website or interact with us, we may collect the following types of information:
Information You Provide
• Name, email address, phone number, and mailing address — collected when you fill out a contact or quote request form
• Business name and project details — when requesting a commercial estimate
• Any other information you choose to share when reaching out to us
Information Collected Automatically
• IP address, browser type, operating system, and pages visited — collected automatically when you browse our site
• Referring URLs and time spent on pages — used to understand how visitors find and use our site
• Cookie data — small files stored on your device that help us improve your browsing experience (see Cookies section below)
Why We Collect This Information
We collect information to respond to your inquiries, provide quotes, improve our website, send relevant communications (with your permission), and fulfill any orders or service agreements.
How We Use Your Information
• To respond to quote requests, contact form submissions, and customer service inquiries
• To follow up on project estimates or ongoing work
• To send marketing emails or newsletters — only if you have opted in
• To improve our website performance and user experience
• To comply with legal obligations
We do not sell your personal information to third parties.
Sharing Your Information
We may share your information with trusted third parties in the following limited circumstances:
• Service providers who assist with website analytics, email marketing, or CRM — these parties are required to handle your data securely and only as directed by us
• Dealers or installation partners — if your project location is better served by a local partner, we may share your contact information with them to provide accurate estimates. You will be informed if this applies to you
• Legal or regulatory authorities — if required by law or to protect our rights
Cookies
Cookies are small data files stored on your device when you visit a website. We use cookies to remember your preferences, analyze site traffic, and serve relevant advertising.
Types of Cookies We Use
• Necessary cookies — required for the site to function properly (e.g., Cloudflare security, cookie preference management)
• Analytics cookies — help us understand how visitors use the site (e.g., Google Analytics, Hotjar)
• Marketing cookies — used to serve relevant ads and track campaign performance (e.g., Google Ads, Meta Pixel, AdRoll)
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising at any time via the Network Advertising Initiative opt-out tool (optout.networkadvertising.org) or the Digital Advertising Alliance opt-out tool (optout.aboutads.info).
Third-Party Analytics and Advertising
We work with select third-party services to analyze website traffic and serve advertising. These include Google Analytics, Hotjar, Meta (Facebook), and AdRoll. These services may use cookies and similar tracking technologies to collect data about your activity on our site and elsewhere online.
We do not transfer personally identifiable information to these providers. For more information, you can review their individual privacy policies or use the opt-out links above.
SMS Text Messaging
If you opt in to receive SMS text messages from us, we may use your phone number to send project updates, promotional offers, or appointment reminders. Standard message and data rates may apply.
You can opt out at any time by replying STOP to any message or contacting us at info@dorchestercanopies.com. We will not send SMS messages without your explicit consent.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like us to delete your information, please contact us directly.
Your Choices
• Opt out of marketing emails at any time by clicking the unsubscribe link in any email we send
• Request access to, correction of, or deletion of your personal information by contacting us at info@dorchestercanopies.com
• Disable cookies via your browser settings
• Opt out of SMS communications by replying STOP
Dispute Resolution
If you have a concern about how we have handled your personal information, please contact us directly. We are committed to resolving any issues promptly and fairly. Our customer service team will respond to privacy-related inquiries and correct any errors as quickly as possible.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the revised version on this page with an updated date. We encourage you to review this policy periodically.
Dorchester Canopies Inc.
35 East Main Street | Middleboro, MA 02346
info@dorchestercanopies.com | (617) 825-0505
Last updated: June 1, 2026